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A group of parent and children enjoying Romp n' Roll Northwest Charlotte's gym, review our frequently asked questions at Romp n' Roll Northwest Charlotte.
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Frequently Asked Questions

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Birthdays
FAQs

The party package encompasses a fun-filled 90 minutes of private use of the Romp n' Roll facility specifically designed for kids under 6. This includes custom games and activities led by our party hosts and the use of our exciting equipment like the rock wall, monkey bars and much more. We also facilitate a separate room for you to serve cake and treats to your little guests.

If, on the day of the party, your child guests exceed the number included in the package you purchased, you will be charged an additional fee.

Any child in attendance that is not held in a Baby Bjorn (or similar), a car seat or a stroller is counted as a party guest.

Absolutely. Any child can attend a Romp n' Roll party regardless of age providing s/he plays safely. Please note that we reserve the right to ask any child playing unsafely (in our sole discretion) to discontinue play.

For private parties, children must be 3 years old to be dropped off.

Thirteen days prior to your scheduled birthday party, we will send you a survey in which you will confirm the details of your party, including the estimate of the number of children attending. If, in the last week before the party, you suspect that your party will exceed the number of children your package provides, please call as soon as possible so that we may provide an additional staff member if needed and/or adjust your charges accordingly. There is an additional charge for each additional child over the maximum that your party package provides. Please contact us to learn more.

  • Adults must wear socks in the gym. (We have them for sale if they forget.)
  • Children may wear socks or go barefooted.
  • Parents/guardians must complete and sign a waiver form for their child(ren) in order to enter the gym room. We will refuse admittance to those that do not.
  • Please do not bring or wear anything with glitter.
  • Please plan to arrive 5 minutes before the party start-time so no one misses the fun!
  • Please depart from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

  • Romp n' Roll may be hosting a party before yours, so please arrive 10 minutes before the start of your party. In the event that you arrive late for your party, it will still end at the scheduled time.
  • Romp n' Roll may be hosting a party after yours, so please ensure that your party departs from the facility within 15 minutes of the scheduled end time so that the staff may clean up and/or prepare for the next party.

You provide: cake and any other nut-free food you wish, candles for your cake, your camera, and any themed party goods. We provide: a candle lighter, plates, napkins, utensils, and invitations. Click to use Romp n' Roll's electronic invitations.

We're so glad you asked! First of all, you're here to relax and get goofy with the kids, so let our fantastic instructors take care of directing all the fun, setting up and cleaning it all up! However, we do ask that you please adhere to the following rules so that we can keep our facility clean and sanitary:

  • Please wipe faces and hands free of food before leaving the party room.
  • Please do not bring any food or drink in the gym.
  • Please do not attend if you are visibly ill (coughs, colds, runny noses).

Many parents ask us about our policy on tipping. Tips are welcomed if the birthday party exceeds your expectations. Tips are accepted in cash or on your credit card

  • Reservations may be canceled within 3 days of booking for a full refund.
  • After three days, reservations are non-refundable. If you would like to change the date of the party, there is a $100 re-booking fee.
  • If the facility is closed for inclement weather, the payment will be applied toward another available party date.

Romp n' Roll is more fun than an ice cream cone on a hot summer day, more fun than going to the park and WAY more fun than running errands with mom (yuck!). Imagine your dream place. Does it have soft floors and can you run around barefoot? Does it have a trapeze and monkey bars and a rock wall and a super cool bubble machine? Now imagine a big party there with ALL your friends. Are you running around like crazy, playing cool games like freeze dance, having an indoor snowball fight and dancing your tushies off? Oh, and are you the star? Do you get to wear a crown and eat cake? Yeah, that's pretty fun, huh? That's Romp n' Roll.

We know, we know. A party at Romp n' Roll is just about the most fun you can have, but trust us, you'll play so hard, you'll definitely want to go home and sleep for a while afterwards! But remember, Romp n' Roll has a so many classes that you can come to during the week and once the grown ups enroll you in one of our classes, you'll get to come to open gym (which is a lot like a birthday party, without the cake and presents, of course). So, talk to your parents about signing you up! We'd love to have you back at Romp n' Roll!

Rompy's party room and playspace are party ready! While you're welcome to bring decorations that may be placed on the cake and/or guest tables, our policy is that any hanging decorations may only be placed by our team on the space provided. This is to protect our walls from any damage due to tape, pins, etc.

There is a fee for each child attending over the number included in the package.

You are only required to bring the cake (or cupckaes), candles, and your camera to capture the magical moments. We provide the plates, napkins and utensils for serving the food. We also offer invitations if desired.

While Rompy's party room and playspace are party-ready, you can bring decorations for the cake and guest tables. However, any hanging decorations must be placed by our team to prevent wall damage. Absolutely no adhesives or pushpins can be used to hang party decorations.

Absolutely, you can opt for an extra half-hour for an additional cost, based on availability.

Safety is our priority! We ensure a safe environment where kids can play freely. Each child must have a guardian complete and sign a waiver to enter. Adults must wear socks in the gym (available for purchase if forgotten). Children have the choice to either wear socks or go barefoot.

Reservations can be canceled within 3 days of booking for a full refund. After three days, reservations are non-refundable, but a re-booking for another date is possible with a fee of $100.

Tipping the hosts is welcome and appreciated if the party exceeds your expectations. Tips are welcome in cash or can be added to your credit card.

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Classes
FAQs

We offer classes and special events for kids 3 months to 5 years of age.

  • Please arrive 5-10 minutes before class.
  • Parents, please wear socks. Kids are OK In socks or bare feet
  • Allow your child to engage in the activities as they wish. There is no right or wrong way to enjoy your time together and to engage in the class.

We'd love to host you for a trial class. Click here to sign up!

We routinely clean all play equipment and surfaces between classes. parties and activities, with EPA registered cleaners. We provide "magic bubbles" for hand sanitizing while entering and exiting the gym and our team routinely washes their hands before and after classes. If you or your child are not feeling well, we ask that you please refrain from joining us at Romp n' Roll for 24 without a fever and 72 hours after the last symptoms of a stomach bug.

We have several membership options to choose from. Click here to learn more.

All classes for children under the age of 2 require grown-ups to attend.

Romp n' Roll does offer other classes and events that are grown-ups optional. See class descriptions for specific requirements.

Romp n' Roll offers many classes that allow family members/siblings to attend together. All children who attend a class must be registered for the class to attend. We offer a 15% sibling discount. Please refer to class descriptions for specific age ranges recommended for each class or event. Siblings are not allowed to remain in the lobby unattended while a child and parent are in class.

Children should wear comfortable clothing and can attend classes in socks or bare feet. Grown-ups must wear socks. Extra socks are available for purchase at the front desk.

We ask that you provide a 24-hour notice that you are unable to attend your trial class. We completely understand that "life happens" and things come up. If you have a last-minute cancellation, please call and let us know. There are usually other families who would like to attend our classes and we'd love to move them in when we can.

We love families! We offer a 15% discount for siblings on classes, class passes, memberships and other special events.

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Memberships
FAQs

We offer classes and special events for kids 3 months to 5 years of age.

  • Please arrive 5-10 minutes before class.
  • Parents, please wear socks. Kids are OK In socks or bare feet
  • Allow your child to engage in the activities as they wish. There is no right or wrong way to enjoy your time together and to engage in the class.

We'd love to host you for a trial class. Click here to sign up!

We routinely clean all play equipment and surfaces between classes. parties and activities, with EPA registered cleaners. We provide "magic bubbles" for hand sanitizing while entering and exiting the gym and our team routinely washes their hands before and after classes. If you or your child are not feeling well, we ask that you please refrain from joining us at Romp n' Roll for 24 without a fever and 72 hours after the last symptoms of a stomach bug.

We have several membership options to choose from. Click here to learn more.

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Contact Us

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Getting in touch with Romp n' Roll Northwest Charlotte is just a message or call away. Whether you have questions, want to book an event, or learn more about our offerings, our friendly team is here to assist you. Reach out today, and let's start creating joyful experiences together.

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Testimonials

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At Romp n' Roll Northwest Charlotte, our greatest satisfaction comes from the smiles on our clients' faces. We take immense pride in the positive feedback and heartfelt testimonials we've received over the years. It's truly heartwarming to witness the joy and growth our services bring to children and their families.

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Meet the Team

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At Romp n' Roll Northwest Charlotte, NC our success is fueled by a team of dedicated and passionate professionals. Each member brings a unique set of skills and a commitment to excellence that collectively drives our company forward. Get to know the faces behind our achievements and see how their dedication and expertise make Romp n' Roll Northwest Charlotte a leader in our industry.

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Blog

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Stay updated with the latest insights, tips, and stories on our Romp n' Roll Northwest Charlotte blogs. We share valuable information, inspiration, and experiences that aim to enrich your journey with us. Dive into our blog posts and discover a world of knowledge and joy.

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Careers

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Romp n' Roll Northwest Charlotte, a fun and friendly place for children aged 3 months to 5 years, offers a unique opportunity for team members to inspire young minds. As a supervisor, educator, and mentor, you'll play a vital role in developing children's skills in sharing, playtime, motor skills, and creativity. If you're passionate about nurturing children, consider joining the Romp n' Roll Northwest Charlotte, NC career opportunities.

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Charitable Giving

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At Romp n' Roll Northwest Charlotte we believe in the power of giving back and actively engaging in our local communities. Our commitment to charitable giving is a core part of our identity, reflecting our dedication to making a meaningful difference beyond our business operations. We focus on supporting various local initiatives and organizations, aiming to create a positive impact in the areas we serve. From donating resources to volunteering time, our team is passionate about contributing to the betterment of our community.

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Gift Cards

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Kids need a safe space to grow their creativity, independence, and socialization skills which makes Romp n' Roll the perfect place. Choose a Romp n' Roll Northwest Charlotte gift card to inspire a child through gym play, art, and music. You can even tailor it with a custom amount and personal message for your special recipient!

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