We want everyone's experience at Romp n' Roll Northwest Charlotte to be filled with fun and adventure. However, in order to make that happen, we do have some basic rules that we must ask you to follow. Please let us know if you have any questions or concerns about any of our policies.
Please do not attend class when you or your child are ill. If you or your child are sick, please take advantage of our flexible scheduling policy and return to class when everyone is healthy!
We want every child to be have an amazing time at Romp n' Roll Northwest Charlotte. While we know that children have wonderful moments, we also expect that there may be some difficult times as well. If your child is having a difficult time (tantrums, crying), we ask that you follow the following basic procedure:
Romp n' Roll Northwest Charlotte cannot accommodate non-enrolled siblings in any class. Infants who are worn or who remain in a car seat may be brought into class. If you have an older child at home on a Romp n' Roll Northwest Charlotte day who is typically in school, we ask that you make childcare arrangements for your non-enrolled child or reschedule your class. For safety reasons, non-enrolled children cannot remain in the lobby unattended during class.
Before canceling your membership with Romp n' Roll Northwest Charlotte, please consider the option of pausing your membership.
Please feel free to take pictures of your child for your personal use during any time you spend at Romp n' Roll Northwest Charlotte. Photography or video for any other purpose is strictly prohibited. We often take pictures during classes, Open Playtime, birthday parties, and other events. We reserve the right to use these photographs for promotional materials, which may or may not include print media, brochures, wall hangings, website photo gallery, etc. No compensation is paid for use of these photos. If for any reason you prefer that we not use pictures of you or your child, please let us know immediately.
Contact Romp n' Roll Northwest Charlotte and we will get back to you shortly.