Romp n' Roll North RaleighClass Policies

We want everyone's experience at Romp n' Roll North Raleigh to be filled with fun and adventure. However, in order to make that happen, we do have some basic rules that we must ask you to follow. Please let us know if you have any questions or concerns about any of our policies.

  • Under our new flexible membership plans, you can sign your child into and out of classes online, at your convenience.
  • Please grab a nametag for your child prior to class and if you are attending a parent-inclusive class, please also grab one for yourself.
  • If you are not able to attend a class for which you have registered, we request that you cancel yourself out of that class at least 12 hours before the classes start time. Canceling out of the class allows a person from the waitlist to be moved up into the class; therefore, the 12-hour time frame provides enough time to be able to attend.
  • Please dress yourself and your child in comfortable clothing.
  • Children can wear socks or go barefoot; however, all adults must wear socks. If you forget socks, we have them available for sale.
  • Shoes, coats, and other belongings should be placed in the appropriate areas in the lobby. We are not responsible for unattended items or those left by accident.
  • We request that children not wear clothing with glitter.
  • For parent-inclusive classes, you are responsible for your child's safety. Please stay within a hug's reach of your child.
  • To avoid potentially unsafe situations, please engage your child in the fun class activities.
  • Please limit the making and receiving of calls during class to emergencies only.
  • Please report any unsafe conditions or behavior to the Romp n' Roll North Raleigh staff. If your child is playing in a manner that we deem to be unsafe, we have the right to ask you to leave the facility.
  • Please do not enter our storage closets at any time.
  • If you would like a piece of equipment moved or adjusted, please ask a staff member.
  • If your child puts any toys, instruments, or art materials in their mouth, please place the items in our "Yucky Bucket" or give them to the instructor so they may be cleaned.
  • No food or drink is allowed in the gym at any time.
  • We are a nut free facility. When bringing a snack for your child, please make sure it is nut free and that it is kept in the lobby.
  • Please refrain from chewing gum anywhere in the facility.
  • Class and Open Playtime schedules are subject to change.
  • A class can be canceled due to low enrollment.
  • If we cancel classes due to inclement weather, we will post a notice on our Facebook page.

Please do not attend class when you or your child are ill. If you or your child are sick, please take advantage of our flexible scheduling policy and return to class when everyone is healthy!

We want every child to be have an amazing time at Romp n' Roll North Raleigh. While we know that children have wonderful moments, we also expect that there may be some difficult times as well. If your child is having a difficult time (tantrums, crying), we ask that you follow the following basic procedure:

  • Take a few minutes to see if your child will calm down - try to distract him/her by emphasizing the exciting activities in the class.
  • If your child is unable to calm down within a few minutes, please feel free to move your child to a quieter area away from the activity of the class (i.e., lobby, quiet area of the facility). Gently tell your child if he/she calms down s/he can go back into the activity.
  • Once your child has calmed down, bring him/her back into the class for more fun and learning.
  • If you have questions, please speak to your instructor for more ideas!
  • Grandparents, aunts, uncles, and family friends are more than welcome to attend class or Open Playtime, as space permits. On Saturday mornings, we request no more than two adults per child in the interest of space and safety.
  • Romp n' Roll North Raleigh encourages you to bring friends who may be interested in joining. Please call ahead of time to make sure the class is not full.
  • Children attending a parent-inclusive class must do so under the care of someone 18 years of age or older, such as older siblings or babysitters.

Romp n' Roll North Raleigh cannot accommodate non-enrolled siblings in any class. Infants who are worn or who remain in a car seat may be brought into class. If you have an older child at home on a Romp n' Roll North Raleigh day who is typically in school, we ask that you make childcare arrangements for your non-enrolled child or reschedule your class. For safety reasons, non-enrolled children cannot remain in the lobby unattended during class.

  • Tuition and registration fees are non-refundable.
  • Romp n' Roll North Raleigh will not be able to honor refund requests made due to absences.

Before canceling your membership with Romp n' Roll North Raleigh, please consider the option of pausing your membership.

  • Pause: A great option if you need to take a short break. This option will freeze your payment and your ability to take classes or attend Open Playtime. To pause your membership, you must contact us and we will email you our "Romp n' Roll Pause/Cancel Request Form" to complete and submit online. Your change will be processed by the manager and you will receive an email confirmation with details on the specific dates of when your services will be paused. Your membership will be paused at the end of the current billing cycle and you may attend classes and Open Playtime until then. Your membership and autopay will resume at the end of your chosen pause period. Should you choose to cancel while on a pause, a payment equal to one month of tuition will be processed to your credit card on file and your membership will terminate at the end of that full billing cycle and you may attend classes and Open Playtime until then.
  • Cancel: This option will stop your membership entirely. To cancel your membership, you must contact us and we will email you our "Romp n' Roll Pause/Cancel Request Form" to complete and submit online. Once received, your change will be processed by the manager and you will receive an email confirmation that will detail the specific dates of when your services will end. We do require a 30-day notice to cancel your membership. If your payment falls during the 30-day window, your final payment will still process in full. You may attend classes and Open Playtime until the end of that payment window and please rejoin at any time!
  • As a member at Romp n' Roll North Raleigh, please enjoy our free parent supervised Open Playtime as often as you want. Non-enrolled siblings, friends, and visitors must purchase an Open Playtime punch card to attend Open Playtime.
  • Open Playtime punch cards can be shared between siblings.

Please feel free to take pictures of your child for your personal use during any time you spend at Romp n' Roll North Raleigh. Photography or video for any other purpose is strictly prohibited. We often take pictures during classes, Open Playtime, birthday parties, and other events. We reserve the right to use these photographs for promotional materials, which may or may not include print media, brochures, wall hangings, website photo gallery, etc. No compensation is paid for use of these photos. If for any reason you prefer that we not use pictures of you or your child, please let us know immediately.

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Raleigh Classes for Kids

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Romp n' Roll North Raleigh Classes for Kids
LOVE this place! This is my nanny kids favorite place to come! I so very wish this was closer to us then we'd definitely get a membership. He's a shy 3 yr old and I've never seen him engage more with others and be independent like he was here. Will definitely come back as much as we can! Ms. Hanna was great...
— Christa H., Posted December 9th 2020 on yelp
We had my daughter’s 6th birthday party there and they loved it. We had a “snowball fight” and played with a parachute. There was plenty of time to free play in the gym too and the kids had a blast. They set up all the decorations so it was easy. All I had to do was drop the stuff off and show up, so we enjoyed o...
— Elizabeth Stanciu, Posted November 14th 2020 on google
The staff is amazing!
— Nicole Cox, Posted November 12th 2020 on google
The staff is amazing, and super trustworthy. They treat my son like their own.
— Regan Zajac, Posted October 10th 2020 on google
We've loved coming to rump n roll since before the COVID shutdown and when we were finally able to come back not only did you all remember Jackson but he also remembered you all. Also I appreciate the fact that I didn't lose the credits that I had remaining from March 2020.
— Dianna Orlando, Posted October 9th 2020 on google
Such a fun class! My little one was very engaged and I could tell he was learning while having a lot of fun! Highly recommend:)
— Catherine A., Posted September 26th 2020 on yelp
It was amazing!!!! Everyone was so polite and friendly! My daughter really enjoyed herself and we loved to see her have fun. She danced, screamed and bounced all over.. I have to invite/recommend my friends with children to come.... Till next time ROMP N’ ROLL ❤️ Rious’s
— Patrice TheMrs Rious, Posted September 24th 2020 on facebook
This place & staff are amazing!! I had my sons 1st birthday here over the weekend & I didn’t have to do anything but enjoy the party! The staff setup everything, then cleaned up everything. I would definitely recommend this place to all my friends & family! Thank you sooooo much!
— Lakeisha Dennis, Posted September 22nd 2020 on google
Tristan has theeeee best 1st birthday!! The hostesses were amazing & energetic the entire time. They set up & cleaned up everything. I would definitely recommend romp-n-roll for your child’s next bday party!
— Keish Mich, Posted September 20th 2020 on facebook
Great place to bring the kids for there birthday staff is great here
— Shirley Flynn, Posted September 12th 2020 on facebook
We have a membership for our son and he loves it! The staff are super friendly and helpful and the classes are great. In the era we are now living in courtesy of COVID, this location has adapted very well at thorough cleanings, mask wearing, and other COVID related precautions. Our son is thankful to be able to attend ...
— Chris Moyer, Posted September 4th 2020 on google
Had my son 1st birthday party and it was amazing!! Even during this pandemic we felt safe adults had to wear mask, social distance, sanitize our hands every chance. Staff was great with kids, we literally only had to come party!! They handle everything it was amazing thank you❤️
— Teeairuh Murphy, Posted August 9th 2020 on facebook
Hanaa truly loves the children that come to Romp ‘n Roll, and she works very hard to make sure everyone is safe and having fun!
— Charlie White, Posted July 24th 2020 on google
Loved loved loved our birthday party at Romp n roll! The staff is amazing and they even helped us with set up and clean up. All the staff had masks during our entire party and they were great with the kids. We were nervous about having a party during the pandemic but they had great procedures in place and we were able ...
— Diamond Sanford, Posted July 16th 2020 on facebook
Loved loved loved our birthday party at Romp n roll! The staff is amazing and they even helped us with set up and clean up. All the staff had masks during our entire party and they were great with the kids. We were nervous about having a party during the pandemic but they had great procedures in place and we were able ...
— Diamond Johnson, Posted July 16th 2020 on google
My 1 year old son loves it here. The staff is friendly, engaging and knowledgeable. It is the perfect way to get him out of the house to learn and socialize. They are meticulously clean as well, which is appreciated. During covid-19, their business was impacted and yet the care I received in terms of response times and...
— E Gerber, Posted June 9th 2020 on google
Can't wait for everything to be back to normal. My daughter misses coming here and literally asks me about this place everyday  all the staff is so nice and wonderful and before we found Rompnroll my daughter was always shy and scared to go to a place like this and never wanted to let go of me. It took her some ti...
— Yasmin A., Posted June 2nd 2020 on yelp
We love everything about romp n roll! Great staff, great activities and a wonderful place to have a birthday party. 10/10 would recommend!
— Dawn Howrey, Posted March 20th 2020 on facebook
I unfortunately did not get to experience Romp n' Roll due to COVID-19.  My daughter was suppose to have her party there but I canceled it due to the virus.  The person I spoke with was understanding and helpful.  I can't wait until this virus subsides so that my daughter can enjoy the establishment.
— Shereketha J., Posted March 18th 2020 on yelp
This is a great place, staff is always pleasant and professional. They are wonderful with the children. I tried a free class for my Grandson and he LOVED it. It’s a mix of constructive play and freestyle. The art classes are very creative, gym time is just enough for your little one to use up extra energy. It’s a g...
— Gio G, Posted March 9th 2020 on google